To hear service announcements or information about upcoming events:
InfoLine:
213-270-6110
To receive email notifications:
For Email Newsletters you can trust.If you are already a registered Access customer and need to book a trip:
Toll Free:
1.800.883.1295
Direct:
1.213.488.1748
TDD:
1.800.826.7280
To become a registered Access customer and for compliments, concerns, or questions:
Toll Free:
1.800.827.0829
TDD:
1.800.827.1359
Fax:
1.213.270.6057
To submit a dispute regarding Access complaint process, you can contact:
Access ADA Coordinator
P.O. Box 5728
El Monte, CA 91734
P: 213-270-6000
E: adacoordinator@accessla.org
For Additional Help: You may contact your local Independent Living Center, the Access Services Board of Directors and/or the Client’s Rights Advocate at your local Regional Center.
You May Also File a Complaint with the Federal Transit Administration:
Federal Transit Administration Office of Civil Rights
Attention: Complaint Team East Building –
5th Floor, TCR 1200
New Jersey Ave SE Washington, D.C. 20590
Or call toll-free: 1.888.446.4511